DISPATCH TIMES

Thank you for choosing store. Our current dispatch time is up to 7 working days excluding Royal mail delivery times, and we appreciate your patience as we prepare, pack, and ship your order. If you haven't received a dispatch email after this period, feel free to reach out for an update on your order. Please note that this timeframe does not include Royal Mail delivery times.

We are dedicated to processing orders swiftly to ensure you receive your items without delay.

DELIVERY OF ORDERS/PRODUCTS

Please note that if you receive a damaged parcel, it is important to inform us within 7 days of receiving it. We will then contact Royal Mail to make a claim against them for the damage. We appreciate your understanding that this is out of our hands during transit and we require time to deal with the issue with Royal Mail. Let me know if you need any further assistance.